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2023 was Cleco's safest year on record.
The best year in our 89-year history.

With only one recordable injury, zero days away restricted or transferred (DART) injuries and zero serious injury incident rates (SIIR), our performance was world class. Cleco employees also accumulated over 2.6 million safe work hours, and the company ranked number one in safety out of 16 utilities in the Southeastern Electric Exchange.


 


Our Strategy

Focus more on leading indicators by providing all employees targeted training, simplify leading indicator reporting tools and learning resources, consult experts for guidance in best practices, and bolster the company's long-standing commitment to safety by incorporating specific and measurable safety goals into all employee performance plans.  

Cleco executed this strategy by implementing several initiatives in 2023:

Cleco 2023 Safety Initiatives

  • Energy Wheel Training

    Cleco ensured all employees received Energy Wheel training to help them identify high energy hazards during Job Safety Briefings, during any job when hazards change and when away from work.  Accurate and effective hazard
    identification is critical to reducing high risk exposures that can lead to injuries.

     



     

    Employees w Energy Wheel_finalEmployees w Energy Wheel_final2

     

  • New Safety Observation Form

    Cleco replaced an extremely lengthy electronic Safety Observation form with a simplified form that takes less than 10 minutes to complete.  With a new user-friendly form, more employees began using it to report safe and unsafe behaviors.  Employees submitted 15,442 Safety Observations in 2023, an increase of 75% over 2022.   

    Below is a copy of Cleco's new form.

    Click here to view Cleco's Safety Observation Report for November 2023.

  • New Electronic Job Safety Briefings

    Cleco implemented electronic Job Safety Briefings (JSBs) that are accessible on mobile devices. 
    The new electronic JSBs were well received by employees in the Transmission, Distribution and Generation
    Departments because the new format is accessible from anywhere with an internet connection,
    making it extremely convenient.  In addition, Cleco incorporated the Energy Wheel into the electronic
    JSBs to help employees identify the hazards for each work step of the job and the controls
    necessary for each hazard to help mitigate employee exposure and risk.   

    Click here to view a sample Job Safety Briefing.

  • New Hazard Identification Program

    Cleco launched a new Hazard Identification Program, replacing an old, ineffective reporting process
    to better capture near misses, good catches and safety shares.  Under the new program,
    employees have access to a new electronic Hazard Identification Reporting form housed
    in the same location as the electronic Safety Observations and JSBs.  Employees embraced
    the new Hazard Identification form and use it regularly to share steps taken to address
    the hazard found and request follow-up if desired.  Cleco plans to develop
    a new corporate metric using data from this program in 2025.

    Click here to view Cleco's Hazard ID Reporting Form. .

    Click here to view a Hazard ID Report.

    Click here to view a Cleco monthly Hazard ID Report.

  • New Occupational Medicine Provider

    Cleco contracted with CORE, an occupational medicine company to assist with injury case management. 
    CORE provides triage assistance for injured employees and recommends over-the-counter treatments
    for minor injuries.  Employees welcomed this new service because it allowed them to seek guidance
    from a medical professional without the risk of over-treatment which is often associated with
    urgent care facilities and physicians.

    Click here to view CORE poster for employees.

    Click here to view Occupational Medicine Providers.

  • Safety Goals Incorporated into Performance Plans

    For the first time, Cleco required all employees to include a safety goal in their performance plans. 
    Employees do this annually now.  Some employees commit to attend all safety meetings
    during the year, complete a certain number of Safety Observations, and
    review Job-Safety Briefings with their direct reports on a regular basis.   

    Below is an example of several safety goals that an employee added to her / her performance plan. 


 

Cleco’s innovation and improvement led to
large-scale change and drove our success.