Company offers restoration updates

PINEVILLE, La. – Oct. 11, 2020 (3 p.m. update) – As of 3 p.m. today, Cleco had restored power to 81,098, or 61 percent, of the more than 132,000 customers who were left without power due to Hurricane Delta.  The Category 2 Hurricane brought heavy rain and powerful winds.

“On day two, we’re more than halfway there with power restored to 61 percent of our customers,” said James Lass, director of distribution operations and emergency management.  “We’ve made really good progress following our storm plan by which we restore power to critical facilities such as water and sewage systems, hospitals and medical facilities and then to the largest number of customers.  Crews will continue working to restore power to the remaining customers.”

In addition to Cleco personnel, the company has more than 2,500 contractors dedicated to restoration efforts.  Contractors include line mechanics, tree trimmers, transmission resources and damage assessors.

“We truly appreciate our customers’ patience, as we have had back-to-back hurricanes during a global pandemic,” said Lass.  “This have been a very challenging year, but we will get through this together.”

Restoration Assessment
Below are estimated times for restoration (ETR) for towns and cities in some of Cleco’s parishes.  More ETRs will be shared, as they become available.  Please note that unexpected damage or inclement weather could impact restoration efforts and timelines. 

Rapides Parish

• Spring Hill and Pinebrook subdivisions ETR is today, Sunday, Oct. 11.
• Glenmora: The critical infrastructure in these towns have power which includes hospitals and nursing homes.  ETR for residential customers is a multi-day restoration event.  Flooding and system damage are making the restoration efforts challenging for crews. 

Acadia Parish

• Crowley: Crews have four off-road vehicles in the area today.  Additionally, crews will continue replacing and repairing multiple broken poles and damaged crossarms.  Unfortunately, customers will be without power overnight.  Customers can expect to see power restoration beginning tomorrow, Oct. 12.

St. Landry Parish

• Opelousas: 6,500 customers are currently without power.  Crews are working and making progress, but crews expect some overnight outages.
• Eunice: Power should be restored today, Oct. 11.
• Washington: Power should be restored today, Oct. 11

Evangeline Parish

• Ville Platte: Currently, 1,300 customers are without power.  Crews are working, but some customers can expect overnight power outages. 

• Mamou: 1,047 customers are currently without power.  Crews expect to restore power to some customers today, but customers will be without power overnight. 
  

Avoyelles Parish

• Bordelonville: Power restored yesterday, Saturday, Oct. 10.

Allen Parish

• Oberlin, Kinder: The critical facilities in these towns have power which includes hospitals and nursing homes.  ETR for residential customers is a multi-day restoration event.  Flooding and system damage are making the restoration efforts challenging for crews. 

• Elizabeth: Tree trimmers are working there today.  Customers should expect a multi-day restoration effort.  Flooding is making restoration efforts challenging for crews.
  

St. Mary Parish

• All customers’ power restored with the exception of a few scattered outages which are being worked.  Power has not been restored to customers in Cypremort Point.  The area has significant damage, including broken poles.  Crews are working there today and expect power to be restored, tomorrow, Oct. 12. 
• New Iberia Port: Flooding has proved challenging.  Crews are working, but unfortunately power won’t be restored today.
• Breaux Bridge: Power will be restored to all customers who can accept power today, Oct. 12.

Vernon Parish:

• Leesville: Power to critical facilities (hospitals, nursing home, grocery stores) is restored.  Majority of residential customers will have power today, Oct. 11, but some scattered outages are expected overnight.
• Rosepine: Majority of customers will be restored today, Oct.11, including the nursing home. 
• DeRidder: All hospitals, nursing homes and commercial customers will have power restored today, Oct. 11.  Residential customers will be without power overnight.  Crews expect power to be restored to some customers tomorrow, Oct. 12 and remaining customers on Tuesday, Oct. 13. 

Beauregard Parish

• Merryville: Crews are patrolling and assessing damage.
• Longville/Ragley: Helicopters are patrolling today to assess damage.

Calcasieu Parish

• Dequincy: Crews are working.  Customers should expect to be without power overnight. 
  

Below are customer outages by parish as of 3 p.m.