PINEVILLE, La. – Sept. 4, 2021 (3 p.m.) – As Cleco crews continue restoration efforts after Hurricane Ida, the company reminds customers that safety is paramount.

“Nothing is more important than safety,” said Clint Robichaux, manager of distribution operations support.  “Although the storm has passed, there is still a lot of work to be done and clean up remaining, so we’re reminding our customers to take the necessary precautions to keep themselves, their families and our workers safe throughout the restoration.” 

Safety Remains Paramount 

• Generators should be placed at least 20 feet from a house, with the engine exhaust directed away from windows and doors. In many cases, generators should be cooled for at least 20 minutes before refueling. Customers should follow all operating instructions and always have a carbon monoxide detector inside their homes.
• Customers also are urged to stay away from downed or sagging power lines. Do not try to cut or remove trees or other debris that are touching downed wires—assume they are energized.
• In cases where electric meter boxes, conduits, or wires were under water, or were bent or broken, customers may not be able to have their power restored. Never touch damaged electrical equipment—call a certified electrician.

• Finally, everyone is urged to stay away from electric utility workers and contractors as they make repairs.  They are following strict safety and social distancing guidelines due to the COVID-19 pandemic.  Please practice proper social distancing to allow them to safely complete their work.