Downed Power Lines & Flooding

Downed Power Lines
If you observe downed power lines, treat them as if they were "live" and stay clear of the line and any object it may touch. Report the downed line immediately by calling Cleco's 24-hour customer service line at 1-800-622-6537, or call the local police.

If a line falls on your car while you are inside, stay put until help arrives. Do not touch anything outside the car, or try to get out. If you must get out, open the door and jump clear without touching the ground and the car at the same time.

Turn off all appliances, but leave one light on. When power comes back on for an extended period (10 to 15 minutes), turn on your appliances one at a time.

Flooding
If water is rising near your home or business, turn off electricity at the main breaker. Evacuate and do not return until waters have completely receded. Wait until the water recedes and have an electrician check the building before using electricity.

Do not use electrical appliances and equipment that have been under water.  Let them dry out and have them checked out by a qualified repair person.

When cleaning up after a flood with equipment like a wet-dry vacuum or a pressure washer, do not allow power cord connections to become wet.