Did you know?
An AC unit operating in the shade uses as much as 10% less electricity than one operating in the sun. Plant trees or shrubs to shade AC units but don't block the airflow.
After a major storm, Cleco works around the clock to restore power.
During & After the Storm
- Call 1-800-622-6537 to report a downed power line or dangerous situation with electricity
- If the electricity is blinking on and off:
- Turn off heating and air conditioning units
- Unplug electronic appliances such as computers and televisions
- Listen to local radio stations for current weather information.
- If water is rising near your home or business, turn off electricity at the main breaker and evacuate.
- Always shut off all individual circuits before shutting off the main circuit breaker.
- If you must leave your home during a storm, stay away from any downed line. Never touch an object that is touching a downed line. Assume all downed lines are energized.
- Stay away from downed and low-hanging lines. Don't step in nearby water puddles or attempt to move an object that is touching a downed line.
- Never attempt to repair the electrical system.
- Remember downed lines could be hidden under fallen tree limbs and debris.
- Do not connect portable generators to your home's electrical wiring. Click here for more generator safety information.
- Watch for crews working and avoid work areas.
- Wait at least 15 minutes to turn on large appliances after the power has been restored.
- Click here for food safety information.
When to call an electrician
- Customers are responsible for damage behind the meter. This includes the:
- Weather Head
- Meter Box
- Riser or pole on top of or below your meter box
- Attachment hardware
- Homes or businesses that have been flooded need to be inspected before you turn on the breaker and may need a permit before we can restore power.