• Online Bill Pay

  • Account Information

  • Text / Email Alert


Simplify your life with MyAccount. Click on the link below to view the features chart and see all the ways MyAccount can make your life easier.




Features chart


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Set Up Your MyAccount

Set up online access to your Cleco MyAccount. You will be able to review your bill, make payments, sign up for notifications and set up paperless billing.
First Name
Last Name
User ID
Re-Enter Password
Re-Enter Email
Forgotten Password Assistance (used if you forget your password)
Security Question
Your Security Question
Security Answer (Must be at least 3 characters)

Link Your Utility Account

Add your Cleco utility account by entering the following identifying information and creating a custom description for the account. You will be able to add additional accounts after you complete the registration process.
Account Number
Last 4 digits of SSN or TIN (Primary Account Holder)
Account Zip Code
Account Description

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denotes a required field

MyAccount with text notifications.

MyAccount Features* Online at cleco.com Text Message
Request to start, stop, or transfer service  
Pay your bill  
View billing and payment history  
Request additional time to pay  
Update account information (billing address, phone number, email)  
Report streetlight/dusk-to-dawn light out  
Sign up for email notifications  
Manage notification preferences  
Sign up for text notifications
Check bill balance and due date
Report an outage
Check outage status
Receive outage notifications
Receive billing reminders

* Data and messaging fees charged by the mobile carrier may apply