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The Low-Income Home Energy Assistance Program (LIHEAP), a federally funded program, assists eligible low-income households with their heating and cooling energy costs, including bill payment assistance and/or energy crisis assistance. Each state has different rules about when you can apply, how you apply and the criteria you have to meet in order to get help. In Louisiana, funds are administered by the Louisiana Housing Corporation (LHC) and distributed by community action agencies throughout the state.  

How it works:

  • Applicant must be responsible for the household energy bill.
    Applicant must have an active heating/cooling utility account.
  • Applicant may only receive one LIHEAP benefit each season.
    • Heating: Nov. 15 – March 15
    • Cooling: April 1 – Sept. 30
    • Crisis: Oct. 1 – Sept. 30
  • Applicant must meet median income levels. Click here for state median income levels.

What you need to apply:

  • Utility bills for heating and cooling (no older than 30 days)
  • All check stubs from the previous 30 days for all employed household members (additional requirements for self-employment and no employment will apply)
  • Proof of unearned income (Social Security, Unemployment Insurance, Pension Funds, Disability, Rental Income, Regular Contributions, etc.)
  • Disconnect or Pending Disconnection notice (if you received a shut-off notice) (applicable to Crisis Assistance only)
  • Proof of present address (rent receipt, lease or deed, etc.)
  • Government-issued photo ID of the applicant and Social Security card 
  • Proof of total members living in household and their Social Security cards (exceptions may apply)
  • Additional information may be required to determine eligibility for energy assistance

Who to contact:
To apply, contact a community action agency near you. Agencies in Cleco Power's service territory are below.  A list of all agencies in the state is available on the LHC website at

Allen Action Agency

8838 Hwy. 165, Oberlin, LA 70655

(337) 639-4348

Avoyelles Progress Action Committee

641 Government St., Marksville, LA 71351

(318) 253-6085

Beauregard Community Action Association

219 West 2nd St., DeRidder, LA 70634

(337) 463-7895

Calcasieu Parish Police Jury/ Human Services Department

2001 Moeling St., Lake Charles, LA 70601

(337) 721-4030, (337) 721-3550, (337) 721-4033, (337) 721-4020

Cenla Community Action Committee

2011 MacArthur Dr., Bldg. 1, Alexandria, LA 71301

(318) 314-3480

Desoto Parish Office of Community Services

404 Polk Street, Ste. B, Mansfield, LA 71052

(318) 872-0880

Evangeline Community Action Agency

403 West Magnolia, Ville Platte, LA 70586

(337) 363-1306

Jefferson Community Action Programs

1221 Elmwood Park Blvd., Ste. 402, Jefferson, LA 70123

(504) 736-6900

LaSalle Community Action Assn.

825 Hwy. 8, Sicily Island, LA 71368

(318) 389-4810

Natchitoches Office Of Community Services

1016 Keyser Ave., Natchitoches, LA 71457

(318) 357-2220, (800) 419-1354

Quad Area Community Action Agency

45300 N. Baptist Rd, Hammond

(225) 567-2350

St. Landry Parish Community Action Agency

1065 Hwy. 749, Opelousas, LA 70570

(337) 948-3651

Smile (St. Martin, Iberia, Lafayette) Community Action Agency

501 St. John St., Lafayette, LA 70502

(337) 234-3272

St. Mary Community Action Agency

1407 Barrow St., Franklin, LA 70538

(337) 828-5703

St. Tammany Parish Community Action Agency

520 Old Spanish Trail, Ste. 3-C, Slidell, LA 70458

(985) 646-2090, (985) 893-3923

Vernon Community Action Council

12286 Lake Charles Hwy., Leesville, LA 71446

(337) 404-7710, (337) 404-7711

Availability is not guaranteed, and there may be other eligibility requirements.