Please follow the steps below to access your online account information through MyAccount.
All existing MyAccount customers are required to reset their password using the "Reset Password" link.
For some customers, “Reset Password” may not be possible.
Please call 1-800-622-6537 to speak to a Cleco call center representative for access to account history and payments through MyAccount..
Questions or issues? Call 1-800-622-6537 to speak to a Cleco call center representative.
Cleco’s MyAccount feature is experiencing higher-than-usual activity. For this reason, some customers are unable to access the system. We are working to restore this convenient feature as quickly as possible.
Cleco bills can also be paid by:
We apologize for any inconvenience and want to remind customers that Cleco will waive late fees incurred on customer accounts between April 29, 2019 and June 17, 2019, and there will be no service disconnects prior to June 17, 2019.
If you have any questions, please call 1-800-622-6537 to speak with a customer service representative.