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Storms can occur at any time during the year.  Cleco subscribes to multiple weather services to prepare and help our customers prepare before a storm hits.  In addition to this page, Cleco's Facebook page @ClecoPower, as well as listen to local media outlets for the latest updates.  

Outage Map
To view current outages and estimated restoration times, 
go to Cleco's Outage Map and select "menu."

Below is an overview of how Cleco restores power after a storm:

  • Safety is a priority in everything Cleco does.  Once conditions are safe, workers begin to access damage by land and/or air.
  • Next, transmission and distribution lines are inspected and repaired.  Transmission lines are critical because they carry electricity from the power plants to the smaller distribution lines.  Distribution lines carry power to homes, businesses, schools are other facilities.
  • Power is then restored to critical community services first, such as nursing homes, hospitals, police departments, etc.
  • Power is then restored to the greatest number of customers in the shortest amount of time until power is restored to all customers who can receive power.

Generator Safety Tips:   

Cleco Outage Map
Click anywhere on the outage map below to view current outages and estimated restoration times.

Image for Outage Map_Storm Center

Report an Outage

  • Online through MyAccount
  • Text OUT to 25326 (Cleco); text REG to register
  • Call customer service at 1-800-622-6537

Inside the Storm Center