Payment Options

MyAccount

• Pay online by creating a free MyAccount
• Receive electronic bills
• Pay online from a checking or savings account
• Set up recurring credit card payment
• Receive and pay bill from secure email
• Receive text message and email notifications for bill pay reminders
• Payment posts in one-to-two business days

KUBRA (One-Time Electronic Payment)

• Pay online with a credit card/debit card or checking/savings account
• Pay by telephone at 1-888-909-4639
• $2.50 processing fee
• Account number and customer zip code required each time used

Automatic Bank Draft

• Pay by automatic draft from your bank account every month for FREE
• Receive monthly bill showing the amount due
• Payment posts on the bill's due date
• To enroll, call 1-800-622-6537
• View the Terms of Use for automatic bank draft

U.S. Mail

• Pay with a check or money order in the envelope provided with your billing statement
• Purchase a postage stamp
• Write your account number on your check or money order
• Allow 3-5 days for processing
• Send payments to:

Cleco Power LLC
P.O. Box 660228
Dallas, TX 75266-0228

Customer Service Office or Authorized Payment Center

• Pay in-person at a customer service office or authorized payment center for FREE
• It takes one to two business days for Cleco to receive payments from authorized payment centers.  If a customer's account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.
• Click here for directions to a customer service office and authorized payment center