MyAccount
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MyAccount
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Kubra One-Time Payment
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Kubra One-Time Payment
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Automatic Bank Draft
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Automatic Bank Draft
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U.S. Mail
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U.S. Mail
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Customer Service Office or Authorized Payment Center
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Customer Service Office or Authorized Payment Center
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Go to MyAccount | Go to KUBRA | Go to Payment Locations | |||
Pay by Savings Account |
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Pay by Checking Account |
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Pay by Credit Card/Debit Card |
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Fee | Free | $2.50 | Free | Postage | Free |
MyAccount
Pay by Savings Account

Pay by Checking Account

Pay by Credit Card/Debit Card

Fee
Free
Kubra One-Time Payment
Automatic Bank Draft
Pay by Savings Account

Pay by Checking Account

Pay by Credit Card/Debit Card
Fee
Free
U.S. Mail
Pay by Savings Account

Pay by Checking Account

Pay by Credit Card/Debit Card
Fee
Postage
Customer Service Office or Authorized Payment Center
Pay by Savings Account

Pay by Checking Account

Pay by Credit Card/Debit Card
Fee
Free
MyAccount
- Pay online by creating a free MyAccount
- Receive electronic bills
- Pay online from a checking or savings account
- Set up recurring credit card payment
- Receive and pay bill from secure email
- Receive text message and email notifications for bill pay reminders
- Payment posts in one-to-two business days
KUBRA (One-Time Electronic Payment)
- Pay online through KUBRA with a credit card/debit card or checking/savings account
- Pay by telephone at 1-888-909-4639
- Account number and customer zip code required each time used
- $2.50 processing fee
Automatic Bank Draft
- Pay by automatic draft from your bank account every month for FREE
- Receive monthly bill showing the amount due
- Payment posts on the bill's due date
- To enroll, call 1-800-622-6537
- View the Terms of Use for automatic bank draft
U.S. Mail
- Pay with a check or money order in the envelope provided with your billing statement
- Purchase a postage stamp
- Write your account number on your check or money order
- Allow 3-5 days for processing
- Send payments to:
Cleco Power LLC
P.O. Box 660228
Dallas, TX 75266-0228
Customer Service Office or Authorized Payment Center
- Pay in-person at a customer service office or authorized payment center for FREE
- It takes one to two business days for Cleco to receive payments from authorized payment centers.
- If a customer's account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.
- Pay in-person using the kiosk inside a customer service office
- Complete account number and service address zip code required
- Payments accepted with credit card, debit card or check
- Payments posted to customers’ accounts immediately
- $2.50 processing fee
- Click here for directions to a customer service office and authorized payment center