Cleco plans customer service office closures
Company suspends service disconnects
In preparation for Winter Storm Fern and out of an abundance of caution, Cleco will close some customer service offices on Monday, Jan. 26, and suspend service disconnects through Monday, Jan. 26.
“The safety of our employees and customers is our number one priority,” said Tracy Daigrepont, director of customer experience. “For this reason, the company is closing some customer service offices and temporarily suspending service disconnects at least through Monday.”
The following Cleco Customer Service Office locations will be closed on Monday, Jan. 26:
- Bunkie
- Crowley
- Deridder
- Eunice
- Mansfield
- Opelousas
- Pineville
- Ville Platte
“Customers needing assistance can call our customer call center or use Cleco’s My Account app for self-service options like viewing and paying a bill or reporting and checking the status of a power outage,” said Daigrepont.
For information on Cleco’s winter storm preparations, safety tips and more, visit the company’s Storm Center page at www.cleco.com. Customers can speak with a Cleco representative by calling 1-800-622-6537.