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Cleco customers are billed monthly based on electricity used the previous month. Customers are not pre-billed for electricity usage. 

How to read your meter

Keep track of your monthly electricity usage by reading your meter. Cleco's meters have easy-to-read displays. The meters scroll through four different displays. The first display shows "8888888." This is a check to ensure all of the display numbers are working.

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The next display shows "TOT" to the left of the number. This is the number Cleco uses to bill you. This 6-digit number is cumulative and may include leading zeros. To determine how much energy you have used over a specific period of time, use this display.

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The third display shows "KWD" to the left of the reading. This number is used only for billing customers who are billed on a demand rate. Demand customers are billed for their highest energy usage during a specific length of time.

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The final display will show "GSS" on the left. This display relates to the meter's internal diagnostic check and does not affect billing.

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Note: Your reading may be different from the reading actually used to calculate your bill because your meter may be read on different days each month, or your bill may include more or fewer days in the billing period. The basic unit of measure of electric power is the watt. One thousand watts equal one kilowatt. If you use one thousand watts of power in one hour, you have used one kilowatt-hour (kWh). You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours.

How to read your bill

Click on the image below for details about your bill. You also can download "How to Read My Bill."

How to Read Your Cleco Bill